Glow support
Answers when you need them.
Answers when you need them.
People when you want them.
Find a quick how-to, send us a question, or chat with the team from inside Glow.
01 · Self-serve
Find the answer while the question is fresh.
Follow clear, step-by-step guides for setup, points, rewards, referrals, VIP tiers, branding, integrations, and troubleshooting.
Browse the help center
02 · Personal help
Send the details. Get a useful next step.
Tell us about a tricky setup, a question, or feedback. A real person will read the context and help you move forward.
Email the team
03 · In-app chat
Talk with us without leaving your workflow.
Open the chat bubble in the lower-right corner inside Glow to reach the team or browse common answers in context.
Open Glow to chatThe support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!
Building something custom?
Our API and webhook documentation can help you extend Glow.