Can I import existing members and points?
Yes. Existing member balances can be brought into Glow with a structured CSV import.
One platform, room for every stage
Choose by member count.
Choose by member count.
Not by missing features.
Start with the active-member room you need today. Move up only when your loyalty community grows.
Full feature comparison
Plan selected. See what is included.
Paid plans include the same complete loyalty toolkit. Choose the active-member capacity that fits now.
| Compare | Free | Sprout | Startup | Traction | Growth |
|---|---|---|---|---|---|
| Active members | Up to 50 members | Up to 500 members | Up to 2,000 members | Up to 6,000 members | Up to 12,000 members |
| Points, rewards, referrals & VIP | |||||
| Branding & translations | |||||
| Analytics & member management | |||||
| Email, integrations & API | Limited | ||||
| Orders | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Dedicated support |
Choose a plan above. You can change plans as your active member base grows.
Start with Glow
More than
12,000 active
members?
Custom plans start at 17,000 members.
Start at $174 per month, then add 5,000 active members for $25.
Starting small? The Free plan stays $0 for up to 50 active members.
Need help choosing? Talk with our team.
Very good app. The price is fair and the app itself has a lot of useful features. Customer support is very efficient! Highly recommend!
Pricing questions, answered
Good to know before you start.
Can I cancel?
Yes. You can cancel your Glow subscription at any time through the platform where it is installed.
Can I translate the customer experience?
Yes. Customer-facing widget copy, messages, and emails can be translated and customized.
Are there additional usage fees?
No. Glow is subscription software; the plan price is the Glow fee you pay.
What is an active member?
An active member is a customer currently counted by Glow because they have points.
What is limited on the free plan?
Some advanced capabilities, including selected email, integration, and API features, are limited to prevent abuse.
Loyalty without the learning curve
Build a program that feels good to use.
Launch with confidence, learn from real customer behavior, and keep improving from there.