Whether you run a physical or an online store, how you relate with your customers hugely affects the success of your business. Research shows over 90%...
4 Ways to Stay Top-of-Mind During the Hectic Holiday Season Let's not beat around the bush. It's impossible to compete with the ad budgets ...
As the year is almost ending, every eCommerce brand is thinking about their new year's resolutions for 2022. This means thinking of strategies for acq...
It's almost a guaranteed sale once your product or service is referred to an interested party by a satisfied customer. According to Nielsen, people ar...
Loyalty Programs are a great way for online businesses to attract repeat customers. Not only are they beneficial for the company, but also for the cus...
With the boom in online shopping, Shopify has translated into an e-Commerce giant with over one billion businesses relying on the platform. Also, Shop...
This is an important question that every brand should consider, then build a strategy. While traditional marketing approaches suggest getting the atte...
As a small business owner, it can be hard to stay on top of the competition, especially when you're competing with big brands that have been around fo...
One of the biggest challenges for modern online brands is how fleeting the interest and engagement of customers can be. You wonder how some brands man...
When it comes to boosting your e-commerce sales, it helps to think like a customer. With the holiday season so recently behind us, this is easy to do....
Up until now, chat support has had the same legacy problems as phone support or email support; there is no consistency from one support request to ano...
Customer loyalty programs are one of the most powerful ways to turn one-time conversions into long-term customers. Sometimes, customer loyalty rewards...
What does customer loyalty mean? Most brands would consider a return-shopper a loyal customer, but it goes beyond that. A return-shopper might b...
Like most eCommerce business owners, you understand the importance of having high-quality, visually-appealing photographs of your products on your web...
With brick-and-mortar stores, shopping isn't as easy as having a customer walk into a store, selecting a product, and walk out again. Customers pick u...
According to Forbes, "ecommerce continues to grow by 19 percent each year," which is far greater than offline retail. As of 2019, ecommerce is a $3.46...
When you consider blogging, your first thought might be of a mom curled up on the couch, journaling about her day and then publishing it for the world...
Is Your Shopify Store Slow? One of the first things you'll notice when setting up a new website is that, after a while, it starts to run a little slo...